sev- eral of the gay-rights groups that had heralded John as one of their celebrity supporters. In a press release, John said, "Im a big fan of his music, and I said I would be delighted to [sing with him]." John, who dismisses some of the seriousness of the lyrics and chooses to see the humor that Eminem says is the core of his music, adds, "If I thought for one minute that he was [hateful], I wouldnt do it." So why would he perform with Eminem, knowing that many fans would protest? Perhaps it was his admiration for a young artist will- ing to go against the grain of acceptability to impact the culture. Per- haps it was to help create dialog about topics that still divide society. Perhaps it was showing tolerance for differing opinions. Or perhaps it was a little bit of all of these plus the enormous publicity value from everything that goes along with a professional alliance with the hottest music act to hit young audiences in the past decade. This type of cobranding strategy has also worked well for Carlos Santana; he has teamed up with Rob Thomas, lead singer of Matchbox Twenty, and most recently with Vanessa Carlton, the 2002 newcomer who was up for her first Grammy in 2003. Another motivator for John may be the positioning that goes along with recognizing new talent and appreciating where a new artist is destined to go in the next few years. If fans see Elton John as a visionary in discovering and performing with groundbreaking tal- ent, doesnt that position his brand as cool, relevant, and ground- breaking as well-an approach that has worked well for Quincy Jones and Prince. Regardless of why he performed with Eminem, rest assured that the effect on the Elton John brand was considered before he agreed to do it. Elton Johns brand architecture stands as a grand example for how to establish a brand in the marketplace. Developing both the func- tional and emotional elements of the brand, creating a distinct per- sonality to which customers can relate, formulating a brand promise, and promoting a unique brand position and message to customers are all part of establishing a powerful brand among a host of also-rans. Neele man in the Sky with Diamonds The Elton John brand is different from many others in that Elton, the man, is Elton, the brand. But entertainers arent alone in this arena. Companies that hire spokespeople-or, even more important, use their CEOs as front people-also have to figure out how to handle this intricate intertwining of personalities. Enter David Neeleman, CEO of JetBlue, who plays a vital role in the growth, popularity, and